Team Invites & Roles

RentBridge uses role-based access control: every user in your organization has a role that determines what they can see and do.

User Roles

Role	Who gets it	Access
Owner	The person who created the organization	Everything — including the platform dashboard, settlements, and billing
Admin	Trusted managers	Everything operational, plus admin-only views like the platform dashboard
Member	Everyone else on the team	Day-to-day operations — fleet, rentals, customers, maintenance

Role checks are enforced by the platform, not just hidden in the UI — for example, the platform-wide marketplace dashboard returns "access denied" for members even via the API.

Adding Team Members

Self-service team invites are coming soon. During the beta, we add team members for you:

1. Email support@rentbridge.ai from your owner account
2. Include each person's full name, email, and desired role (admin or member)
3. They'll receive credentials and can log in at rentbridge.ai/login

The same goes for role changes and removing a team member — one email and it's done, usually same-day.

Best Practices

• Principle of least privilege: most staff should be members; reserve admin for people who genuinely need platform-wide visibility
• One account per person: don't share logins — the audit log tracks who did what, which only works if everyone has their own account
• Audit trail: all significant actions (equipment changes, rental transitions, settlements, deposit decisions) are written to your organization's audit log

Troubleshooting

A team member can't access a page?

• The platform dashboard and admin views require the admin or owner role
• Ask them to log out and back in after a role change — roles are carried in the login session

Someone left the company?

• Email support@rentbridge.ai to deactivate their account — access is revoked immediately

Questions? Contact support via the Help icon in your dashboard.