Account Setup

Configure your RentBridge account, company profile, and subscription.

Create Your Account

1. Go to rentbridge.ai/signup
2. Enter your company name, full name, email address, and a strong password
3. Click "Create Account"

Signing up creates your organization and makes you its owner — the highest-permission role. You're logged in immediately and land on your dashboard.

Have a beta invite code instead? Use the guided onboarding at rentbridge.ai/onboard — it sets up your company, first location, and first equipment in four steps.

Your Organization

Your company details are captured at signup and used across the platform:

• Company Name: appears on your account and reports
• Locations: add your yards and depots on the Locations page — each holds an address, phone, and the equipment stationed there

Subscription & Billing

RentBridge subscriptions are billed through Stripe:

1. Pick a plan (see Plans & Pricing) — checkout is a secure Stripe payment page
2. Manage your subscription anytime through the Stripe Billing Portal (update card, change plan, view invoices), available from your account
3. Your plan tier also sets your marketplace commission rate — higher tiers keep more of every rental (see Payouts & Deposits)

Owner payouts from rentals are separate from your subscription — they settle same-day via Branch instant payout.

Security

• Authentication: email + password, with JWT session tokens that expire automatically
• Roles: owner, admin, and member roles control access — the platform dashboard, for example, is restricted to owners and admins (see Team Invites & Roles)
• Rate limiting: login attempts are rate-limited to block brute-force attacks
• Encryption: all traffic is TLS; data is encrypted at rest (see Data Handling)

Coming soon: self-service password reset, two-factor authentication, and Google single sign-on. Until then, if you're locked out, email support@rentbridge.ai and we'll restore access.

For Developers

The full REST API is available at api.rentbridge.ai using the same JWT authentication as the app — log in via POST /api/v1/auth/login and use the returned bearer token. See API Overview.

Troubleshooting

Can't log in?

• Check that you're using the email address you signed up with (case-insensitive)
• Too many attempts in a short window will be rate-limited — wait a minute and retry
• Still locked out? Email support@rentbridge.ai

Payment or subscription issue?

• Open the Stripe Billing Portal from your account to update your card or plan
• Contact support via the Help icon if a charge looks wrong

Still stuck? Contact support via the Help icon in your dashboard or email support@rentbridge.ai.